00:02:52 Nicole Dyszlewski: Hi, everyone! 00:03:01 Jordan Jefferson: hOWDY 00:03:06 Raquel Ortiz: hi! 00:03:16 Jessica Almeida: Hello! 00:03:17 Wendy Law: Howdy! 00:03:17 Robert Irving: greetings! 00:03:20 Susan Zago: Well hi there! 00:03:21 Megan Spano: Hello! 00:03:24 Alex Burnett: Hello! 00:03:24 Thomas Hemstock: Good Morning all! 00:03:25 Michelle Pearse: Hello! 00:03:29 Melissa Fayad: Hello 00:03:33 Clanitra Nejdl: Hello everyone! 00:03:36 Lisa Goodman: Good morning! 00:03:50 Ingah Davis-Crawford: Hello from St. Louis 00:03:58 Amy Flick: Hi everyone! 00:04:11 Lisa Suto: Hi Everyone 00:05:01 Nicole Dyszlewski: I am in Rhode Island. 00:05:06 Jason LeMay: Atlanta, Georgia 00:05:07 Jennifer Finch: Hi from New Hampshire 00:05:07 Andrew Kretschmar: Andy Kretschmar, UofSC Law, Columbia SC 00:05:08 Andi Molinet: University of Denver via NELLCO 00:05:09 Liz Graham: Baltimore, MD 00:05:09 Melissa Fayad: University of Missouri Law School Library I Columbia 00:05:10 Erin Grimes: Hello! Atlanta, GA 00:05:10 Megan Spano: Orlando, FL 00:05:11 Elaine Bradshaw: University of Oklahoma College of Law Library 00:05:11 Leslie Cunningham: Albany, NY 00:05:12 Susan Zago: Sue Zago from UNH Franklin Pierce - New Hampshire 00:05:12 Robert Irving: Philly! 00:05:12 Thomas Sneed: Washburn in Topeka, KS 00:05:13 Michele Prevost: Boston 00:05:14 Allen Rines: Quincy, MA 00:05:15 Mary Jenkins: In southern NH 00:05:15 Alex Burnett: Augusta, ME 00:05:16 Wendy Law: I am at Texas A&M in Fort Worth, TX 00:05:16 Karen Rutherford: Karen from Plymouth, MA (WilmerHale at home) 00:05:16 Melanie Cornell: nh 00:05:16 Lisa White: Milton, MA 00:05:16 John Nann: Cheshire, CT 00:05:16 Thomas Hemstock: Hi all, I at Albany Law School, in Saratoga Springs, NY right now 00:05:16 Jessica Almeida: Massachusetts 00:05:17 Lisa Bowles: Oklahoma 00:05:17 Dawn Williams Ryan: Hi Delaware 00:05:19 Emilie Benoit: I'm in RI. 00:05:19 Clanitra Nejdl: Nashville 00:05:19 Amy Flick: I'm in Atlanta. Not New England! 00:05:20 STEPHANIE ZIEGLER: Columbus, OH 00:05:20 Mary Tartaglia: SNELLA - Wallingford, CT 00:05:20 Grace Collins: New York City, Cardozo School of Law 00:05:21 Matt Morrison: Cornell 00:05:21 Lisa Goodman: Fort Worth, Texas 00:05:21 Raquel Ortiz: ri 00:05:21 Gary Smith: Williamstown, MA 00:05:24 Lisa Suto: Albany Law School in Albany New York 00:05:24 Rebecca Bearden: Hudson, MA 00:05:25 Yelena Sheynina: Cardozo Law School New York City 00:05:25 Kris Badgio: Marshfield, MA 00:05:30 Jennifer Allison: Needham, MA 00:05:34 Lori Dutka: South Bend, IN 00:05:38 Jennifer Valentine: Boston, MA 00:05:43 Carla Simmons: SNELLA Connecticut 00:05:48 Sarah Bennett: Attleboro, MA 00:05:56 Mary Ellen Lomax-Bellare: Wallingford CT 00:06:09 Yael Mandelstam: NYC 00:06:20 Anna Blaine: Moscow, Idaho 00:07:24 Gordon Russell: Knoxville TN 00:07:39 Holly Riccio: San Francisco 00:07:46 Deanna Barmakian: Arlington, MA 00:08:04 Amelia Landenberger: Suffield, OH 00:08:18 Lucinda Harrison-Cox: Rhode Island 00:08:19 Nicole Dyszlewski: Just a reminder that this session is being recorded. Also, I am going to be drawing a door prize and I will announce a winner at the end of the session! 00:08:38 Melanie Cornell: My job has stayed very much the same 00:09:26 Allen Rines: Same, my job is pretty much the same, I'm just doing it from home. 00:09:34 Joan Shear: We developed a projects bank for those people who have jobs that required them to be in the library to have tasks they can work on at home. 00:09:40 Erin Grimes: Moved from archival work to more research/reference support. 00:09:45 Jessica Jones: Being “on” constantly. I find myself answering reference requests from 7AM-9PM instead of 9AM-5PM. 00:09:46 Gary Smith: We are not circulating books any more. Otherwise the job has stayed much the same. I need to go to the library sometimes in order to do things I can’t do at home. 00:10:07 Melanie Cornell: Yes, I'm preparing jobs right now for others 00:10:14 Jessica Jones: Because my day is more interrupted, I feel the need to prove that I’m making up for the time I do miss. 00:10:16 Andi Molinet: My job hasn't changed, as I can do 90% of my job remotely. I just now have time to do database management that previously was neglected. 00:10:17 Melissa Fayad: I feel that a lot of my work is becoming more sluggish as programs aren't working the same. 00:10:21 Kelli Bacon: not sure what is meant by "job banks" 00:10:36 Kathy Fletcher: We're working on projects to keep our work-study students able to get hours and money 00:10:37 Wendy Law: Yes, we have had to find projects for staff members to work on at home 00:10:50 Megan Spano: We definitely created projects for circ focusing on a lot of revamping old policies, polishing current practices 00:10:56 Christina DeLucia: I miss unplanned encounters with students and faculty that lead to assisting with their projects. 00:11:05 Leigh Montgomery: We are working on a massive “catalog cleanup” project as we have gone from 100% in office to totally remote. This has been a good opportunity for this as it is difficult to set aside time-remembering Filippa’s data on constant interruptions. 00:11:17 Monique Macaulay: Mine is in the process of a major change. We are cancelling all of the print that was ordered in the last month and switching it all to ebooks. 00:11:20 Susan Zago: contact with the students is more difficult. 00:11:21 Andi Molinet: In the planning process I did develop projects for our part-time people to accomplish projects that can be done remotely. 00:11:24 Kelli Bacon: I think taking the initiative to put together business development lists, ie., for a practice group or area, asking an attorney you may know to help narrow this 00:11:31 Jason LeMay: Brought home 5 boxes of small, early dissertations to catalog (17th century, mostly) 00:11:59 Thomas Hemstock: Question - are the chat responses going to be recorded as well ?I see many great ideas here and want to make sure I don't forget. 00:12:31 Nicole Dyszlewski: Yes, the chat responses are being recorded 00:12:39 Thomas Hemstock: thank you 00:12:42 Shira Megerman: Hi Thomas, I believe they are recorded, but I am not 100% sure. 00:12:47 Kelli Bacon: I built a spreadsheet of largest employers in the state in a more rural state where my firm had a newer office, so they could develop a target list for bus. dev't with contacts (I used hoovers primailry) 00:13:06 Joan Shear: Zoom chat can actually be captured by individual participants as well. 00:13:12 Karen Rutherford: We finally decided online Bluebook is a good thing. :-) 00:15:19 Christina DeLucia: Electronic equivalents while budgets shrink due to covid is very problematic. 00:15:28 Holly Riccio: We have a more print-centric user base. We are using this time to introduce online/digital/ebook content as Plan B, and then maybe see if we can shift to it as the primary too/source in the future. 00:15:33 Grace Collins: Our acquisitions dept. has informed vendors to suspend shipments, but we are starting to set up direct delivery of books to faculty from our vendor. Invoice payments are being done remotely. Rest of staff, including acquisitions, have also been working on the institutional repository. Remote reference is happening. 00:16:17 Megan Spano: Most of us are also taking the opportunity for self development focused on Microsoft suite too! 00:16:51 Lisa Bowles: Circ staff working on creating training videos. 00:16:58 Allen Rines: We've set up a number of free trials to get access to online materials in lieu of print, but despite the fact that vendors are being fairly generous on terms, that will only last so long. 00:16:59 Gary Smith: We can still access our legal databases (even from home), and send people things they need, where we would often just go to the print source before. Also we can scan sections of books (if we are in the library) and send patrons the scans. 00:17:13 Iris Lee: Well, our circulation staff now receive mail for the entire law school. 00:17:26 Megan Spano: Oh, yeah, we have been updating the webpage as well. 00:18:07 Karen Beck: The Harvard Library system has created a bank of projects - open to everyone, but especially for folks who cannot do their daily work. There's a Wikipedia editing project, a transcription project for digitized colonial-era manuscripts,, and a few more. 00:18:30 Thomas Hemstock: we've started a major overhaul of our LibGuides with great participation from staff that normally would be focused on print tasks (among many other projects!) 00:18:31 Jen Finch - McLane Middleton: My law firm has just me for library services. I keep in touch throughout the day with emails and "did you know" messages. I get a steady stream of research requests and other questions. 00:18:51 Iris Lee: We have started working on our summer stacks maintenance projects. 00:19:14 Leigh Montgomery: We continue to be asked by the public patrons / legal community “if we’re still closed” and it’s an opportunity to remind them we still offer virtual reference 9-4:30 and to mention the increasing number of e-resources available to them online from the website. 00:20:08 Megan Spano: Thank you, Josh & everyone! 00:21:51 Kim Martin: Im at a firm and we are very busy still. We do a lot of business development but we are doing client work and some internal projects. I am working longer hours some days since I don't need to commute. 00:22:19 Andi Molinet: How are people "proving their value"? The pressure is there, so I'd like to hear how others are "proving" value. 00:23:01 William Tringali: I second Andi! :) 00:23:44 Colleen Hanna: HI Colleen Hanna here from the SLL. We are having a terrific experience, we are reaching out to our attorneys, so many have reached out to us, court personnel we provided webinar leads, websites, and our days have been full and complertet 00:23:52 krista santiago: This is Krista, a court librarin. We are all working remotely from home. Some folks are going in on site. We are providing chat reference, document delivery and email reference. 00:23:57 Gary Smith: I am with the Trial Court Law Libraries on Massachusetts. I am the one who said that we do not circulate books, but we can scan books and send patrons the scans. I do go into the library a few times a week, because I can’t do some things form home. The court house is closed to the public. 00:24:30 Kris Badgio: The federal court has moved all of our services to telework. 00:25:20 Susan Zago: Thanks Court Librarians! 00:25:21 Holly Riccio: I am at the California Judicial Center Library, and all of our staff are working remotely. Lots of projects being done. The California Supreme Court are still functioning and having oral arguments, so reference work is still continuing, just virtually now. 00:25:54 karen coghlan: to prove our worth - We have to track data - such as number of hits to the website - number of reference questions asked and answered, number of people who show up to zoom meetings, webinars, or classes 00:26:20 Melissa Fayad: I feel the pressure, but it is mostly internal as my supervisors have expressed that these are unusual times and we are working. I do payments as well as processing the incoming print products (which is suspended right now). I am doing online database work right now. I find frustration as things don't seem to work as well as they did in our campus offices. We are keeping track of what we are doing 00:26:23 Stefanie B Weigmann: "Proving value" means anticipating the needs of users remotely and making sure we are providing those resources as quickly as possible. 00:26:24 Kim Martin: I am trying to prove my value by continuing to work regular hours and prove that we don't need to be in the office to do our work. I have spoken to attorneys on the phone and utilized skype for business to assist with showing attorneys how to do things. We meet every other day as a team on zoom to discuss what we are doing. 00:26:39 karen coghlan: I also found out our VPN usage is tracked - not happy about that 00:27:05 Jessica Hsin-Wilson: Like many others pointed out that our law library also canceled all our print materials and requesting our vendor for e-resources especially our Course Reserve materials. Our library staff have been a valuable asset to our law faculty with their online courses. We are also have many projects that involved with staff and federal work-study students, such as writing/creating/designing LibGuide, and Faculty Publications,... 00:27:29 William Tringali: Im finding it particularly hard to "prove my value", as Im in Outreach for my law library, and a lot of my position is event planning. This is my first academic library job, and I don't have a JD - any tips on how to prove the value of my position when I can't run on-site programming? 00:29:03 William Tringali: :DDD 00:29:16 Holly Riccio: I don't feel pressure, but have implemented weekly goals tracking with staff, mostly to keep them on track, but the data can also be used to prove our worth. Each staff shares 3-5 goals for the week and then shares their accomplishments at the end of the week--what goals they accomplished and what other things they did in addition. 00:29:45 Rebecca Bearden: We track much of our work in collection services at BU in KanbanFlow, as well as reviewing workloads with each other within weekly Zoom team meetings, and weekly end of week reporting. Through these tools we are able to track and share progress and accomplishments. Having record of all of the tremendous work everyone has done definitely proves our value. 00:33:00 Jessica Hsin-Wilson: here are few examples of our LibGuides from our law library: https://drexellaw.libguides.com/lrconline and https://drexellaw.libguides.com/MentalHealth 00:33:13 Robert DeFabrizio: Sorry to say that the challenge to show our value while working remotely is similarly difficult when we are in the office. We must find out what is important to our executives and focus on this with data. 00:34:01 Joan Shear: It happens automatically when you record. 00:34:26 Catherine Biondo: Great. Thanks, Joan. 00:35:03 Joan Shear: They are separate files. 00:35:44 Robert DeFabrizio: I hear the same comment from Court security "Why are you here? 00:37:33 Rebecca Bearden: My work hasn't changed much remotely. The part that has, is helping find more remote work for those that usually work more with print. 00:37:43 Jason LeMay: I'm actually able to focus on this cataloging project... for the most part. But it required me to bring a substantial amount of material and equipment home, so it wouldn't be something I would be able to really do on a regular basis 00:37:50 Mary Jenkins: I generally work from home about 1/3 of my job and otherwise am at firms so the firm work from home is different. Still, it's really no different. I can remote in and do most work by email and phone, anyway. Very much the same. 00:38:08 Amy Flick: We have had limited work-from-home before. In reference, we're doing mostly the same job, other than reference desk. We can do faculty research and helping students by email and zoom. 00:38:17 Joan Shear: Because all our reference librarians teach law school courses we already had allowed people to grade from home worked into the reference schedule. 00:38:21 Karen Coghlan: I worked from home one day a week before, it was a little easer to work form home before, now I am home and trying to work while in a pandemic and balancing kids stress etc it is a little more challenging but still can be done 00:38:24 Nicole Dyszlewski: Does anyone have any questions for the group? 00:38:34 Karen Beck: This situation has opened my eyes to the possibility of working from home on a regular basis - I had assumed we had to be a fully F2F department (Historical & Special Collections) - but we can continue to do this somewhat on a regular basis 00:39:03 Jen Finch - McLane Middleton: Question 00:39:18 Jen Finch - McLane Middleton: sorry - no question 00:39:28 Evelyn Hurley: I feel the same way tech services being able to work from home as well. A lot of older staff members didn't think it was possible, but it's probably more flexible than some of the reference work we do. 00:39:50 Kris Badgio: Yes, I agree with Shira! :) 00:40:16 Jessica Jones: I agree with Shira and Karen, I always joked that the day my job was able to be done remotely was the day my position ceased to exist, but happily, it turns out that I can actually still do about 70% of the reference requests online. The problem is making sure that I have offsite access to the databases. Which is going to cost a lot more $$$ 00:40:40 Iris Lee: I can work from home, but most of my staff cannot. Some of them don’t have the technical capacity to telework by doing webinars or training from home. It’s a challenge to find work for them. Now the frontline circulation staff are only working one day a week when they come to the library mainly to work in the stacks. 00:41:22 Karen Rutherford: As a global firm, most of the reference work is done via email anyway. The issue for me is interlibrary loans, and the challenge of obtaining print copies. 00:41:37 Karen Beck: Agreed, Iris - not everyone on my team has the tech to make teleworking go smoothly. 00:41:47 Raquel Ortiz: The University had instituted a work from home policy before this, so most of us were prepared. h 00:41:54 Iris Lee: But the problem of finding work for the circulation staff is not new. Technology has been siphoning off their duties for years. 00:41:58 Joan Shear: Our virtual reference stats are way up, and I wonder if they will stay up after we are open again, or if they will go way down when patrons can walk into the library again. 00:42:16 Raquel Ortiz: however, as Nicole said, the nature of our work has changed. 00:42:24 Colleen Hanna: We are really missing our historical collection, deep print collection, and overall beautiful library. We can do this job at home, but people to people is missing. 00:42:30 Colleen Hanna: colleen 00:42:33 Gary Smith: To respond belatedly about the courthouse guard, even when we are in the library, we get regular patrons who think all we do is circulate books and answer a reference question once in a while. They don’t really know all the things we do all day. P.S.__ Regarding reference from home, I really like to have books to grab and look at quickly, so though we can do it from home it is not as convenient, and we can’t find as much. 00:42:48 Lila Abraham: From my point of view - which is law firm oriented - I feel that this is the new world. We must be prepared to work remotely. 00:43:47 Tanya Johnson: Many of our public patrons do not have access to computers or sometimes cell phones that would allow them to interact with us virtually. Does anyone have strategies that would help us reach and help those patrons? 00:43:49 Robert DeFabrizio: Be careful what you wish for, you might just get it. I'm afraid that the higher ups will see this as an opportunity to cut more resources from libraries. 00:43:59 Kelli Bacon: I absolutely agree with Lila! I have been working exclusively from home for two years. 00:44:12 Allen Rines: The one reference function that has been curtailed is interlibrary loan. We have access to a couple of law libraries that are still open for scanning materials, but books that aren't available online are problematic. 00:44:19 Jordan Jefferson: Before we closed, we grabbed certain ref books that aren't online (Prince's, Gibbson's New York Legal Research, the Union List) so we have access 00:44:45 Colleen Hanna: Colleen hanna I have been at this for 35 years, but I remain committed to print it enhances the research method- true scholars read 00:45:39 Michele Prevost: My manager has said that he thinks people will be more willing to go electronic now that we have demonstrated that we can survive with mostly electronic resources. 00:46:23 Jennifer Allison: I agree with Josh, totally. If equity increases risks to your health then it's not really equity. 00:47:01 Kris Badgio: Yes, Josh!! Thank you. 00:47:02 Joan Shear: We can lend people laptops, but we can't loan them high-speed connections. 00:47:25 Alicia Pearson: That's what I was thinking, Joan. 00:47:48 Karen Coghlan: The public schools have really had to address the digital divide before going up with remote learning - it inovolved lots of surveys and telephone calls, and drive by lunch pick up where the access issue questions were addressed 00:47:50 Lisa Bowles: Yes! Agree Shira 00:47:54 Christine Dulac: Soooooo true Shira!! 00:48:06 Karen Beck: Agreed, Joan. Our school had a lot of foresight of getting everyone laptops, and most had other tech - but the differences in wifi are tough to deal with 00:48:24 Tanya Johnson: Has anyone connected with public libraries regarding, for example, lending wifi hotspots? 00:48:34 Robert DeFabrizio: This crisis has raised the issue of the haves and have nots. The general public neither have the capacity or competence to leverage all the resources available online. 00:48:39 Raquel Ortiz: t mobile is providing low cost hot spots 00:49:05 Karen Coghlan: lots of cape cod public libraries have free wifi spots and people park in the parking lots to connect 00:49:14 Susan Zago: Often families are sharing one computer and or one workspace. difficult if you're online schooling and working from home. 00:49:26 Karen Beck: I've heard that Boston public schools have provided students with laptops and free wifi spots ? 00:49:32 Karen Rutherford: Karen C. Same in Plymouth 00:49:51 Susan Zago: We have expanded our wifi in our parking lot. 00:49:52 Cindy Cummings: Our law school/library set employees up with hot spots for connecting if internet was not available at home. & did this for students as well. 00:50:00 Kelli Bacon: many towns are providing Chromebooks to students upon request but there are inequities 00:50:09 Jennifer Allison: I think one way we can show value is by reminding students that we care about them -- their research, their safety, their wellness, and their success. A lot of students have been telling us how much they miss the library. In addition to raising our morale, it also shows that the library is an integral part of our community. 00:50:37 Alex Burnett: While we are only providing remote reference services, we had our IT set up a voicemail system for our reference telephone line where a .wav file recording of the voicemail is automatically forwarded to our reference email, which we monitor remotely. From there, if the person didn't leave an email address in the email, we have a designated staff member that goes into the library as needed to call the patrons back. 00:50:37 Kelli Bacon: if you can prove you have a student, many providers will set up free wifi for 60 days (if you are not already a customer). I know Spectrum is doing this for neighbors here in Maine 00:50:38 Robert DeFabrizio: Although now resolved, Comcast was refusing to provide free wifi, paid by the city, until a customer's bill was wiped clean. Relying on private entities to provide utilities raises the challenge to ensure those in need get services. 00:51:35 Colleen Hanna: Colleen Hanna Raises more questions about sustainability?! Did we ever think sustainability would be spoken in reference to library services and access. Our environment has widened. 00:52:16 Karen Rutherford: Our firm provided every staff member with laptops. 00:52:41 Robert DeFabrizio: Runs up against labor and employment issues for hourly employees. 00:52:42 Cindy Cummings: I agree 00:52:47 Kelli Bacon: I personally know of one reference librarian at large law firm where I work who was forced home early for shutdown (San Fran). She had no wifi in her home so lost 2 weeks work. The powers that be told her (very politely) she needed to arrange wifi at home if she wanted to keep her job 00:53:02 Jennifer Valentine: the primary firm I work for does not reimburse for personal tech (computers, copiers, phone, etc.) but will for the purchase of said items if the employee does not already own them. 00:53:03 Mary Jenkins: In terms of personal equipment: I currently have FOUR computers on my desk, for my employer, for firms where I work and my personal laptop. That keeps things interesting! So, I have employer-provided equipment and a stipend for my mobile phone. 00:53:39 Andi Molinet: We ordered headsets and 2nd monitors for all the FT staff working remotely. Most all of our staff had home internet. 00:54:04 Colleen Hanna: Colleen Hanna Flexibility is key: costs like electricity and telephone connection are sunk cost --does not matter to me -we benefit in the end 00:54:08 Cindy Cummings: I agree with Josh LaPorte on helping to reimburse for personal expenses 00:54:51 Robert DeFabrizio: Many firms do not reimburse assuming that employees already have the technology. This happened at my firm when the firm stopped providing cellphones and wifi. Comes down to cost. 00:54:57 John Nann: YES 00:54:59 Raquel Ortiz: because of our split staffing situation, we purchased video cameras for people working in the office (we don’t have laptops) 00:55:01 Andi Molinet: We can factor in the savings on not commuting, though :) 00:55:07 Rebekah Roberts: Yes 00:55:10 Josh LaPorte: Yes 00:55:17 Kelli Bacon: YES with two parents working and a college student doing online courses 00:55:22 Jennifer Valentine: No, but my partner is a software developer -- so I am one of the lucky ones 00:55:23 Andrew Kretschmar: I'll find out soon when I get the bill, but yes, very likely 00:55:33 Mary Jenkins: To me, besides internet access, the big divide is in tech competence. There's a lot of work to be done on that front. I'm talking library personnel, admin staff, and attorneys. 00:55:33 Holly Riccio: All staff got computers to work from home, but one staff did not have Internet service that could handle VPN, so she had to upgrade her service. Getting free for now, but if she has to pay later, employer will not cover/reimburse. 00:55:37 Robert Irving: Not yet, but my partner and I keep running into issues when we have to use Zoom for our jobs at the same time 00:55:56 Raquel Ortiz: yes what Mary said. although my staff rocks! 00:56:27 Allen Rines: It's on my list to check on wifi capacity. My wife is a public librarian, and has Zoom meetings every day, and she's had a lot of problems with audio. 00:56:36 Kelli Bacon: don't forget to keep track of those costs for next year's tax filing! 00:56:46 Kaitlin Connolly: I work for the state and none of our staff has been provided with laptops or other equipment. It has been difficult in the past to get the state to upgrade our office equipment, so it’ll be interesting to see how money is appropriated for remote working after we return. Luckily everyone is able to work from home, but we are all using our personal devices. 00:57:30 Kaitlin Connolly: No we send in a report of the work we complete daily. 00:57:36 Leigh Montgomery: Kaitlin - same. 00:57:48 Melissa Fayad: I had to buy programs for my home computer to do my work. Asked our accountant about it, and he said that tax writeoffs wouldn't be done as it was supposedly programs everyone should have 00:57:57 Kelli Bacon: Thank you so much for leading Shira and Catherine!! 00:57:58 John Nann: Thank you 00:58:00 Maureen Quinlan: Thank you! 00:58:02 Iris Lee: Be careful with the expenses on your taxes. Miscellaneous business expenses were eliminated in the Trump tax bill. 00:58:03 Christine Dulac: Great Panel. Will we get copy of the chat? 00:58:07 krista santiago: Thank you! 00:58:07 Jennifer Allison: Thank you! 00:58:08 Karen Beck: Thank you - this was really interesting! 00:58:08 Sarah Wharton: Thank you! 00:58:08 Holly Riccio: I want to thank LLNE for allowing so many of us non-LLNE members to join in and participate! 00:58:08 Karen Green: Thank you! 00:58:09 Karen Rutherford: Thanks! Very interesting! 00:58:09 Wendy Law: Thank you! 00:58:11 Lisa Bowles: thanks! 00:58:11 Jessica Jones: Thank you! 00:58:13 Lisa Suto: Thank you! 00:58:13 Robert Irving: Thanks! 00:58:14 STEPHANIE ZIEGLER: Thanks! 00:58:14 Cindy Cummings: Thank you all! 00:58:14 Thomas Hemstock: Thank you all, this was very useful 00:58:15 Melissa Fayad: thank you 00:58:16 Monique Macaulay: Thank you 00:58:16 Jennifer Valentine: Thank you 00:58:19 Mary Tartaglia: Thank you! 00:58:19 Alicia Pearson: YAY! 00:58:20 Jen Finch - McLane Middleton: thank you! 00:58:25 Grace Collins: Thank you!! 00:58:27 Elaine Bradshaw: Thanks very much—great roundtable! 00:58:28 Leigh Montgomery: Thank you - great suggestions too! 00:58:30 Alex Burnett: Thank you! 00:58:30 Lisa Suto: Yeah! Alicia. 00:58:30 Mary Ellen Lomax-Bellare: Thank you 00:58:31 Evelyn Hurley: Thank you so much! 00:58:32 Cecilia Feltis: Thank you! 00:58:34 Liz Graham: Thank you!! 00:58:35 Carla Simmons: Thank you 00:58:36 Kris Badgio: Thank you so much!!! 00:58:36 Andrew Kretschmar: Thanks! 00:58:37 Rebecca Bearden: Thank you! 00:58:44 Raquel Ortiz: thank you! 00:58:44 Lisa Goodman: Thank you!